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Cookie Policy

We only use what's needed to run the shop — no advertising or tracking cookies.

Draft for legal review. This cookie policy describes how Ixtora works today. It will be reviewed by counsel before launch; highlighted items are details still to be confirmed.

Effective: 26 September 2026 (draft)

1. In short

Ixtora uses a small number of essential cookies and browser storage to keep you signed in, remember your cart and complete checkout. We don't use advertising, cross-site tracking or third-party analytics cookies, so there's nothing to switch off. If we ever add optional cookies, we'll ask for your consent first.

2. Cookies we set

NamePurposeKept for
ix_sessionKeeps you signed in (random token, HTTP-only)Browser session, or 30 days if you choose “Keep me signed in”
ix_guest_ordersLets the browser that placed a guest order see its confirmation (signed, HTTP-only)90 days
ix_mfa_pendingRemembers that your password was correct while you enter your two-step verification code (signed, HTTP-only)5 minutes
ix_clientLets you see and withdraw product requests you sent without an account (signed, HTTP-only)1 year

3. Browser storage

Some preferences are kept in your browser's local storage rather than in cookies. They stay on your device and aren't sent to us automatically.

KeyWhat it stores
ixtora:v1Your cart, saved-for-later items, wishlist (when signed out), compare list, delivery country, currency and recent searches
ixtora:recently-viewedRecently viewed products
ixtora:checkout-draftCheckout details you've typed, so a refresh doesn't lose them (session only; never payment details)
ixtora:cookie-noticeRemembers that you've seen the cookie notice

4. Third parties

  • When you pay, the payment provider's page or window (for example Razorpay or Stripe) may set its own cookies for security and fraud prevention, under its own policy.
  • Some product photos load from an image service (images.unsplash.com), which receives your IP address as part of the request.
  • Links to courier tracking pages take you to the courier's site, which has its own cookie policy.

5. Your choices

You can clear or block cookies in your browser settings. If you block essential cookies you won't be able to sign in or check out, but you can still browse.